Returns and exchanges policy

Returns and exchanges policy

Returns and exchanges:

Our returns and exchange policy lasts 30 days from the date of purchase. If 30 days have passed since your purchase, we regret that we cannot offer you a refund or exchange.

Eligibility for a return or exchange:

To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

A receipt or proof of purchase is required to complete your return or exchange.

Refunds (if applicable):

Once we receive and inspect your returned item, we will send you an email to confirm receipt. We will also notify you of the approval or rejection of your refund.

If your return is approved, your refund will be processed and the amount will be credited to your original payment method within a specified amount of days.

Late or missing refunds (if applicable):

If you haven't received a refund yet, first check your bank account.

Please contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank - it may take some processing time before a refund is posted.

If you have completed all these steps and you still have not received your refund, please contact us at contact@miregaloo.com.

Changes (if applicable):

We only replace items that are defective or damaged. If you need to exchange an item for the same product, please email us at contact@miregaloo.com and we will get back to you as soon as possible.

Shipment:

To initiate a return or exchange, please email us at contact@miregaloo.com and we will provide you with shipping details.

You will be responsible for covering the shipping costs for returning your item. Please note that shipping costs are non-refundable.

The time it takes for your exchanged product to reach you may vary depending on your location.

If you are returning an item valued at over $100, please consider using a trackable shipping service or purchasing shipping insurance as we cannot guarantee safe receipt of your returned item.